This is an image snapshot of Jon Harding, Global CIO for Conair Corporation, in a taped presentation, talking about how the Enterra Supply Chain Assurance Platform (ESCAPE™) is helping save a substantial percentage of Conair's revenue previously lost in retailer charge back fines and penalties while increasing customer service.
Go here to Enterra's site for the video. A day-one recap of the big San Diego-based CSCMP (council of supply chain management professionals) conference by Supply Chain Digest's ed-in-chief Dan Gilmore with commentator Jim Barnes (also find that video here and go to 9:20 for the segment) saw Barnes quip that if Enterra's solution "can crack the Wal-Mart nut, they've got a goldmine there." Steve's blog comment to that was:
This informal industry validation proves what we believed all along: Enterra's ESCAPE™ offering provides our clients a real, sustainable supply chain solution.
Needless to say, we're ecstatic about this kind of testimonial being showcased in such a big industry setting, especially from such a demanding customer like Conair, which is famous in the industry for its efficiency- and cost-seeking behavior. When somebody like that speaks on your behalf, professionals listen.
Steve spoke earlier at the day on the convention about Enterra's work.
For a webinar on Enterra's work on reducing retailer fines for missed shipments, etc., for consumer products companies like Conair, go here.
The graphics from Steve's post that provided an overview of the first module in the ESCAPE™ series and the second one we're working on. We really think this stuff will revolutionize certain aspect of supply chain management--and industry professionals are starting to agree!
